Mediation is both a Science and an Art. The Science of Mediation can be taught, learned, absorbed through reading, dialogue, participation in conferences, workshops and other training programmes. The Art of Mediation on the other hand, is acquired when abstract concepts, thoughts and shared ideas are put into practice and over time refined, enhanced, and perfected to meet the demands and circumstances of each new matter and each new client. Mediation Tools & Techniques aims to provide an overview of current thinking, new thoughts and personal experience on mediation-orientated tools and techniques that assist parties in moving from places of conflict to places of co-operation, from labels of adversary to labels of ally, from situations of breakdown to circumstances of break-through